CRM Agnolytics

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Agnolytics CRM - Retail Industry Solutions

Future of Retail CRM

Transform customer relationships. Drive revenue growth. Streamline retail operations.

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Retail team collaboration

Driving Customer Engagement & Loyalty at Every Touchpoint

Winning retail customers requires seamless, personalized interactions—online, in store, and beyond. Stay ahead by leveraging AI and automation to deliver exceptional customer experiences.

Customer engagement analytics
Retail professional using CRM

RetailMax Digitally Transforms its Customer Operations

Fashion-forward RetailMax Inc. has developed innovative customer engagement solutions for over 150 stores. The company supplies thousands across the globe with personalized shopping experiences, inventory management, and omnichannel fulfillment.

Using our retail-focused formula, RetailMax has 2,500 employees worldwide, with 95% customer satisfaction across four omnichannel centers in four countries using the Agnolytics platform.

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Comprehensive Retail CRM Capabilities

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Connect On Any Channel

Route customers at any point in the buyer's journey to the channel of their choice—voice, video, chat, messaging, email, and social media.

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Scale with AI & Automation

Offer customers AI chatbots or agents to answer questions, handle order status inquiries, schedule product consultations, and more.

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Personalize with Customer Data

Use real-time data collected from your customers to provide personalized shopping experiences and product recommendations.

Automate Customer Workflows

Use AI to assist agents during customer calls, optimize inventory management, and drive desired outcomes like additional sales and repeat business.

Resources To Help You Get Started

Infographic

Transform Business in Retail

Improve your customer experience with data-driven insights. Retailers trust Agnolytics to increase customer satisfaction while boosting employee engagement. Happy agents mean satisfied customers.

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Case Study

RetailMax Digitally Transforms its Customer Centers

RetailMax employs 2,500 people worldwide, including 150 full-time agents in four omnichannel centers in four countries, using the Agnolytics platform.

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E-book

2025 Customer Success Book

Real stories, real success. Businesses are transforming CX with AI and human ingenuity. Discover real-world success stories from businesses that have embraced retail innovation.

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